Kore Traveler

Terms and Conditions

Effective Date: August 2026

Welcome to KORE. These Terms and Conditions (“Terms”) govern your access to and use of the KORE digital platform, private membership services, concierge advisory, and hotel reservation systems (collectively, the “Services”) operated by KORE Private Club Ltd. (“KORE”, “we”, “us”, or “our”).

By accessing our platform, booking an accommodation, or applying for membership through KORE, you agree to be bound by these Terms in full.

1. Scope of Services & Booking Mechanics

KORE operates as a private luxury travel club and curated hotel discovery ecosystem connecting conscious travelers with responsible luxury Properties worldwide.

KORE provides two distinct ways to access our collection:

  • Standard Booking Access: Guests may browse and book accommodations directly through the platform. Standard bookings grant full access to KORE’s curated hotel portfolio and automatic integration into our verified Impact Allocation Model, without annual membership fees.
  • KORE Membership Access: Members receive guaranteed elevated privileges, dedicated 1-on-1 human concierge advisory, and custom property-level benefits in addition to standard booking capabilities.

2. Membership & Eligibility

Access to KORE Member privileges requires an approved annual membership application.

  • Application & Review: All membership applications are subject to review by the KORE Membership Committee to preserve service quality and dedicated human concierge availability. We reserve the right to accept or decline any application at our sole discretion.
  • Annual Dues: Membership fees are billed on an annual recurring basis. Dues are non-refundable once the membership access has been activated.
  • Personal Use & Guests: KORE Membership is non-transferable. Members may extend their privileges to immediate family members or up to two (2) additional guest rooms per booking when traveling together.

3. Reservations & Concierge Advisory

All accommodation reservations arranged via KORE—whether completed independently as a Guest or curated via a Member Concierge—are subject to the individual partner property’s availability, house rules, and specific booking policies.

  • Human Concierge Advisory: KORE provides dedicated 1-on-1 travel curation for Members. While our team acts as a direct liaison with property general managers and estate owners, the final contract for the stay remains between the guest and the partner property.
  • Pricing Transparency: KORE displays room rates inclusive of applicable taxes, fees, and member privileges. Rates are aligned with or lower than public best available rates.

4. The Impact Allocation Model

KORE operates a transparent financial allocation system where a fixed percentage of revenue from every completed reservation (both Guest bookings and Member stays) is earmarked for environmental, wildlife, and community heritage initiatives.

  • Pathway A (Direct Estate Initiative): If the booked property operates an authenticated, active in-house project, funds are transferred directly to the hotel’s certified internal project (e.g., local reforestation, ancient seed vaults, community guilds).
  • Pathway B (Regional Vetted Partner): If the property does not maintain an internal project, funds are channelled directly to KORE’s vetted third-party regenerative conservation partners in the host region.

KORE guarantees zero administrative deductions from allocated impact funds. Annual third-party audit reports are published for full transparency.

5. Member Privileges & Dynamic Perks

  • Fixed Privileges: Standard member benefits—including daily gourmet breakfast for two, priority room upgrades (subject to availability upon arrival), and resort credits—are guaranteed across all partner properties for active Members.
  • Property-Specific Perks: Custom, unscripted privileges (e.g., private cellar tastings, off-menu dining, special excursions) are dynamic and depend on individual estate offerings, season, and host availability.

6. Cancellations, Modifications & Refunds

Cancellation and modification policies are determined by the individual partner property and outlined clearly prior to booking confirmation. For KORE Members, dedicated concierges handle all cancellation requests directly on behalf of members to minimize friction.

7. Privacy & Data Protection

KORE respects the absolute privacy of its members and guests. All personal details, travel preferences, and financial information are processed in strict accordance with international data protection standards and our Privacy Charter. We never share member rosters or guest data with unauthorized third parties.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with international commercial law standards. Any disputes arising from or in connection with these Terms or KORE services shall be subject to amicable resolution or final binding arbitration.